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Reviews

For Brands

The Reviews page shows customer reviews pulled from connected review integrations (Google Business Profile, Yelp, Birdeye, Podium) across your brand network.

  • Monitoring review volume and average ratings across all locations
  • Filtering reviews by source, rating, or location
  • Understanding your aggregate review score as it will appear in search results via AggregateRating structured data

The Reviews nav item only appears when at least one reviews integration is connected. Go to Grow → Integrations and connect Google Business Profile, Yelp, Birdeye, or Podium to activate the Reviews page.


At the top of the page, an aggregate rating card shows:

  • Average star rating across all connected sources
  • Total review count
  • Breakdown by source (e.g. Google: 4.7 stars, 142 reviews; Yelp: 4.4 stars, 38 reviews)

Below the card, use the filter controls to narrow the list:

FilterOptions
LocationAll locations or a specific location
SourceAll sources, Google, Yelp, Birdeye, or Podium
Star ratingAll ratings or a specific star value (1–5)

Each review card in the list shows:

  • Star rating
  • Review body text
  • Author name
  • Source badge (e.g. Google, Yelp)
  • Published date

Reviews are used to generate aggregateRating structured data (JSON-LD) on each location page. This tells search engines and AI crawlers the aggregate customer rating for that location. The structured data can appear in AI Overviews, knowledge panels, and search result snippets.

Reviews sync automatically when an integration is connected. No manual action is required to keep the structured data current.


  • Integrations — connect a reviews integration to activate the Reviews page
  • Local SEO — AI Search Readiness checklist shows whether reviews are connected for AggregateRating schema